Please allow 24 to 72 hours for orders to be processed, excluding Fridays after 12:00 p.m.,Saturdays and Holidays. During the Holidays and inclement weather, delays of one to three days may be encountered specifically to the west coast even though we are in Colorado. We appreciate your patience.
We ship to all U.S. states. We also ship to Military APO and FPO addresses.
We do ship to foreign countries with the exception of Germany and Peru.
Our primary shipping is by USPS Priority mail and USPS Priority International.
You can expect to receive your package within 3 days from the date of shipping.
International Priority Mail orders are usually received in 10 to 14 days.
For our Canadian, Australian and New Zealand customers, we've recently added the First Class International option. There is a four pound limit (three 8-ounce bottles) before Customs requires us to ship using Priority Mail. This reduces the shipping cost by about 60% but it adds nearly three additional weeks to the package transit time. Tracking and insurance are not available with First Class International so there is a risk involved. There is always a trade-off!
For Order shipped to Canada:
Just about everything individuals import into Canada is subject to the Goods and Services Tax (GST)of five percent. The GST is calculated after customs duties have been applied.
You will also have to pay the applicable Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST). The provincial retail sales tax rates vary from province to province, as do the goods and services to which the tax is applied and the way the tax is applied.
In Canadian provinces with a Harmonized Sales Tax (HST) (New Brunswick, Nova Scotia, and Newfoundland and Labrador, Ontario and British Columbia), you'll be charged the HST, rather than separate GST and provincial sales tax.
Customs Brokers Fees
Fees for customs brokers services are the charges that can really catch you by surprise. Courier companies and postal services use customs brokers to get packages processed through Canada Customs at the Canadian border. Fees for that service will be passed along to you.
Canada Post automatically applies an $8.50 handling fee for each package to clear Canada Customs.
Customs brokers fees for courier companies vary, but are usually a good deal higher than the Canada Post fee. Some courier companies may absorb the custom brokers fees (including them in the courier service price), depending on the level of courier service you have selected. Others will add the customs brokers fees on top and you will have to pay those before you can get your parcel. If you select a courier service for shipping to Canada, check whether the level of service provided includes customs brokers fees. If it is not mentioned on the shopping site you are using, you can check the service guide on the individual courier company site or call the local number of the courier company to find out their policies.
ALL orders to the EU, and many other countries, will incur some level of VAT taxes that are, at a minimum, 18%. Please be aware of your individual country's import tax laws and fees before you order.
Enjoy your Ormus experience!